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Update Google Chrome
To make sure that you're protected by the...
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Issue
Issue with course access in eCollege when using Chrome Version...
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Try the troubleshooting steps below if you are unable to login to your K-Mail...
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Reset Internet Explorer
This will restore the default settings for IE....
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Can we do the classes on a smartphone or tablet?
This is a tough...
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Internet Explorer (IE)
Open your IE browser
Click Tools>...
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The following websites are currently listed as safe sites (whitelist) for K12...
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Windows 8 computers have Internet Explorer 10 (IE 10) installed on the computer...
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A critical Java software vulnerability has been identified. Java is used by...
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Before proceeding, please contact your Virtual Academy to see if Content...
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How do I know if I have a computer with McAfee Web Protection?
McAfee Web...
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Please see directions below for your browser type:
Internet Explorer 8...
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K12 Computers that were received after 7/2/12 have McAfee Web Protection...
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After installing the ExamGuard plug-in, follow the directions below to diagnose...
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Unfortunately, many portable devices do support Adobe Flash Player, a software...
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We recommend using the following browsers when accessing the Online School...
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How to Temporarily Disable a Pop-up Blocker
Before disabling a pop-up blocker...
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Follow these instructions to download Mozilla Firefox to your computer:
Click...
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About Malware
Malware is any software designed to cause damage to a single...
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Can I use Safari for the OLS?
Please note: Safari is not a K12 supported...
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There are times when McAfee Managed Virus Scan is unable to remove a virus...
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How do I disable common firewalls?
Windows XP
Log on as a user that is a...
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Having trouble logging in to the OLS? Try clearing your cache and cookies...
